Question 1

Do I need technical skills to use CarsonBot?

Accepted Answer

Not at all! CarsonBot features a visual drag-and-drop builder that anyone can use. You can create sophisticated conversational flows without writing a single line of code. We also provide industry-specific templates to get you started quickly.

Question 2

How does the 14-day free trial work?

Accepted Answer

You get 14 days at the Pro level without entering a credit card. When your trial ends, flat monthly plans start at $99/month—no per-seat pricing and no per-booking fees—month-to-month, cancel anytime. There's no obligation to continue—your data remains yours.

Question 3

Can I integrate CarsonBot with my existing tools?

Accepted Answer

Yes! CarsonBot integrates with popular tools including Google Calendar, Microsoft Outlook, Zoom, HubSpot, Pipedrive, and more. You can also connect any tool via our webhook integration or Zapier.

Question 4

How do leads book appointments through CarsonBot?

Accepted Answer

When a lead qualifies through your conversational flow, they can book directly into your calendar using our built-in booking widget. CarsonBot checks your real-time availability and lets leads choose a convenient time slot. You can also add buffer time between appointments and set working hours.

Question 5

Is my data secure?

Accepted Answer

Absolutely. CarsonBot uses bank-level encryption (AES-256) to protect all data. We're hosted on secure, SOC 2 compliant infrastructure, and we never share your data with third parties. You own your data and can export or delete it at any time.

Question 6

Can I embed CarsonBot on my website?

Accepted Answer

Yes, embedding is simple! You can add CarsonBot as a chat widget on your website with a single line of code. It works with any website platform including WordPress, Squarespace, Wix, and custom sites. The widget is fully customizable to match your brand.